Avalon, Catalina Island Underwater Cleanup

Avalon Harbor is one of Southern California’s most fascinating dive locations and is home to many of the Catalina Conservancy’s events. Once a year, Avalon closes its harbor to boats and opens it for divers to volunteer by picking up trash at the bottom of the bay. In February, over 500 volunteer scuba divers collect […]

The post Avalon, Catalina Island Underwater Cleanup appeared first on Diverwire.

Spare Air – The Best Item in Your Scuba Toolbox

By Melinda Herndon, Director eScuba Pty Ltd and Dive Instructor   I purchased my first Spare Air during my inaugural year of diving…directly after a much more experienced dive buddy had an out of air emergency and scared the heck out of me by grabbing my primary and bringing me to the surface too fast.  […]

The post Spare Air – The Best Item in Your Scuba Toolbox appeared first on Diverwire.

Snorkeling Vs Scuba Diving

This infographic aims to compare snorkeling with scuba diving and looks at the history behind the two activities and the differences in terms of equipment and required training. It also provides a handy guide for the best practices (do’s and don’t’s) in order to stay safe when carrying out the activities. Lastly it explores the […]

The post Snorkeling Vs Scuba Diving appeared first on Diverwire.

7 Tips for Giving Outstanding Customer Service to a Challenging Customer

Remain Calm and pleasant –  Don’t take the conversation personally no matter what the customer says or how they say it.  Remember, they are not mad at “you” but rather upset with the situation. Inquire –  Own the problem and ask the customer what the problem may be.  “My name is Bob.  Tell me what seems […]

The post 7 Tips for Giving Outstanding Customer Service to a Challenging Customer appeared first on Diverwire.

OzTek 2017 – Dive Conference and Exhibition

Produced by divers for divers, the OZTeK Conference and Dive Exhibition offers unique insights into the entire world of underwater adventure by encouraging a better understanding of all diving has to offer. OZTeK represents a broad spread of diving interests – reflected by the Speaker and Exhibitor list – including many of the most prominent […]

The post OzTek 2017 – Dive Conference and Exhibition appeared first on Diverwire.

Retraction: Shearwater NERD pricing

DIVER magazine would like to announce an amendment to our current Gear Guide issue. Our pricing of the Shearwater NERD (page 24 of Volume 41, Issue 1) should be CAD$2,500, and not $950 as printed. This is an editorial mistake by us, we put it down to a mixture of pre-Christmas excitement, narcosis, and generally being stunned that such […]