All posts by Staff Writer

Snorkeling Vs Scuba Diving

This infographic aims to compare snorkeling with scuba diving and looks at the history behind the two activities and the differences in terms of equipment and required training. It also provides a handy guide for the best practices (do’s and don’t’s) in order to stay safe when carrying out the activities. Lastly it explores the […]

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7 Tips for Giving Outstanding Customer Service to a Challenging Customer

Remain Calm and pleasant –  Don’t take the conversation personally no matter what the customer says or how they say it.  Remember, they are not mad at “you” but rather upset with the situation. Inquire –  Own the problem and ask the customer what the problem may be.  “My name is Bob.  Tell me what seems […]

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OzTek 2017 – Dive Conference and Exhibition

Produced by divers for divers, the OZTeK Conference and Dive Exhibition offers unique insights into the entire world of underwater adventure by encouraging a better understanding of all diving has to offer. OZTeK represents a broad spread of diving interests – reflected by the Speaker and Exhibitor list – including many of the most prominent […]

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